Return & Refund Policy

Effective Date: April 06, 2025

At NextBuy, your satisfaction is our priority. If you're not completely happy with your purchase, we’re here to help.

📦 Shipping Policy

  • All orders are processed and shipped within 1–2 business days.

  • Standard Delivery: 3–5 business days (Free)

  • Express Delivery: 1–3 business days (₹40 extra)

  • After shipping, a tracking link is shared via Email or SMS.

🔁 Return Policy

  • We offer a 14-day return and refund policy on all eligible products.

  • You must initiate the return within 14 days of delivery.

  • To begin a return, contact us at business.nextbuy@gmail.com or call +91 7063510605.

  • If your return is accepted, we’ll send you a return shipping label and instructions.

  • Items sent back without first requesting a return will not be accepted.

🚫 Damaged or Wrong Items

  • Please inspect your order immediately after delivery.

  • If your item is damaged, defective, or incorrect, contact us right away so we can make it right.

💰 Refund Policy

  • Refunds are 100% guaranteed on approved returns.

  • Items must be in original condition, unused, and with all original tags/packaging.

  • Refunds are issued to your original payment method (UPI, card, wallet) within 5–7 business days after return inspection.

  • Used, damaged, or untagged items are not eligible for refund, unless defective.

📞 Contact Us